DripSquadX Explains
Why COD Charges?
Our logistics providers charge us an extra fee for collecting and processing cash payments on delivery for each package basis. This charge is directly passed on to ensure transparency.
How long does it take to process an order?
At DripSquadX, we strive to process your orders as quickly as possible while ensuring the highest quality standards. Here's an overview of our order processing timeline:
1. Order Confirmation:
Once you place your order, you will receive an email confirming your purchase within minutes.
2. Processing Time:
1-3 business days
During this stage, we carefully prepare your items, perform quality checks, and pack them for shipment.
3. Shipping:
After processing, your order will be handed over to our trusted shipping partners. Delivery timelines vary depending on your location and chosen shipping method.
4. Custom or Personalized Orders:
For custom or made-to-order products, processing may take an additional 2-5 business days due to the time required for customization.
Please Note:
Business days do not include weekends or public holidays.
During peak seasons or sales events, processing times may be slightly extended.
We appreciate your patience and are committed to delivering your order promptly and efficiently. If you have any questions or concerns about your order, feel free to contact our support team.
Do you ship internationally?
At DripSquadX, we currently ship to locations within India only. Our team is working hard to ensure smooth and reliable delivery for all our domestic customers.
We are excited to announce that we plan to expand DripSquadX internationally soon, so stay tuned for updates!
For now, let us bring high-quality, stylish apparel to your doorstep anywhere in India. For questions or assistance, reach out to us at info@dripsquadx.com.
Thank you for being part of the DripSquadX journey!
What is your return policy?
At DripSquadX, your satisfaction is our priority. If you receive a defective item, we're here to make it right!
Return Eligibility:
- Items can be returned within 14 days of delivery if they are defective or damaged.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
How to Initiate a Return:
- Contact our support team at info@dripsquadx.com with your order details and a description or photo of the defect.
- Once your return is approved, we’ll guide you through the process.
Refund:
After we receive and inspect the returned item, you can choose between:
- Refund processed to your original payment method.
We strive to resolve all issues promptly so you can shop with confidence at DripSquadX. Thank you for trusting us!
What are your sizing options?
Please refer our Sizing guide
Do you take custom orders?
Absolutely! At DripSquadX, we believe fashion is a powerful way to express yourself, and custom orders are at the heart of what we do. We love helping you bring your unique ideas to life, whether it’s a personalized design, specific colors, or custom fits. Self-expression is integral to our brand, and we’re here to help you create something that truly reflects your individuality.
To place a custom order, feel free to reach out to us through DIY Page. Let’s make your vision a reality!